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In order to curb this problem, which ties up precious resources, a committee proposes that Finland launch a new telephone number—116 115—for such calls. In Germany, 115 is a single access number to communal, regional and federal administrations.Sweden has introduced a system where less urgent callers can call 114 14 to get connected to the local police-station.In Alberta, 311 was the automatic number announcement circuit (ANAC) until 1 April 2005 when this was changed to 958-6111 to make way for the 3-1-1 service.In the United States, 311 was sometimes used as a fictitious area code in Bell System advertisements depicting telephones; often the phone in the advertisement would bear the specific number Area Code 311 555-2368.At the end of a 1963 episode of Route 66, titled "Kiss the Monster, Make Him Sleep", Linc calls his estranged father at a number having area code 311. This area code is also used as the area code for Sunnyvale, California (which is actually 408) in the 1983 movie War Games during the "war dialing" sequence where the main character is searching for a video game company's modem pool.The number 311-555-9845 was used for a radio station hotline in episode 1, season 1, of the TV show A. 311-555-3305 was used in a 1973 episode of "Search" Season 1, Episode 20 "Moments of Madness" as the phone number for the lair of kidnapper Ralph Byron (played by Patrick O'Neal).The largest 3-1-1 operation in North America operates in Toronto, which was implemented in 2009. The first Canadian 3-1-1 service opened in Calgary, Alberta on .
A promotional website for 3-1-1 in Akron described the distinction as follows: "Burning building? This system is intended to extend the system such that true emergency callers are answered quickly with highest priority.Its hours of operations are 24 hours, seven days a week and 365 days a year receiving over a million citizen contacts on an all annual basis through its toll free line, self-service portal, mobile application and social media accounts.On a yearly level, the dispatchers in Finland's 112 service receive some 800,000 non-urgent calls.In all parts of the United Kingdom, the non-emergency number for contacting the police is 101.The cost of city services in Baltimore has been dramatically reduced by the combination of the 3-1-1 service and Citi Stat.